Here at ilundo.com our priority is providing the most reliable, accurate and elite customer service experiences, delivered by our specially trained team of problem solving experts. To that end, this new level of reliability and professionalism, we’ve developed innovative strategies to serve you best.
It is out belief that our customer care team is the best team in the business, and they are ready to prove themselves to you— give our talented customer satisfaction specialists a call and let them show you how they can help you.
see moreAt ilundo.com we’re a step ahead of the industry when it comes to giving you that personal touch. We never use automated messaging when real, meaningful one on one interactions can made with our customers. FAQs are helpful, but they don’t replace real human problem solving.
At ilundo.com, our motto is “Be Professional. Be Efficient. Be Ready”, which is why we’ve developed a system of strident efficiency for our customer care. Our crack team of customer care professionals are on the case as soon as you make contact, and aren’t finished until you’re satisfied and on your way.
At ilundo.com, we truly believe that we have hand selected only the very best team of customer satisfaction specialists in the business, and we’re ready to prove it. The best part? They work for YOU. It’s like having a personal assistant on call for you.
At ilundo.com bringing you the best customer care in the world is our mission statement. If something isn’t right, we won’t rest until we make it right. Contact our team with a question, and they give you an answer. No question too complicated, No question too simple. Your satisfaction is our priority.
Our team of elite professional customer service representatives are specially trained, world class problems solvers. Their passion is finding solutions. Our highly qualified team, maintains their qualifications by continuing their training with seminars, tutorials and workshops, to make sure they can provide you with the perfect solutions to any issue.
You know what it’s like to call customer service and be met with a recorded voice giving you touch-tone instructions. It’s aggrovating, and you wish you could just speak to a person. That’s why ilundo.com offers full 24/7 coverage, where you will have live interactions with one of our specially trained customer care specialists.
If you want to cancel your membership with us, you can email us at [email protected], call us at +1-855-581-0358 , or speak to one of our representatives about it via Live Chat.
Once you cancel your account, you should receive an email confirming that it was successfully canceled. If you do not receive this email, check your junk/spam folder. If it is not there, give us a call at +1-855-581-0358 or send us an email at [email protected], and we will be happy to assist you.
Our customer service representatives can help you retrieve your username or password information by calling directly at +1-855-581-0358 , as well as by using the email form, or the Live Chat feature on the website.
There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-855-581-0358 or send us an email at [email protected]. You can always check with your financial institution as well, to see if there is a problem with the card.
We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-855-581-0358 or email us at [email protected].
If the answer you are looking for is not on our FAQ page, then please call us at +1-855-581-0358 or send us an email at [email protected], and we will be happy to assist you with any questions that you may have.